Booking and Meet & Greets
- ★ How do I modify a booked service?
- ★ How do I contact a pet sitter or dog walker?
- ★ How do I cancel a booking and receive a refund?
- How do I send a booking request to a pet care provider?
- Rover and Bright Horizons Partnership
- How do I view and manage requests from my Rover account?
- Will I receive a refund if I cancel a booking?
- Where can I view and manage photos of my pet from past stays?
- What questions should I ask my prospective sitter?
- What if my booking request expires?
- What if a sitter or dog walker isn't the right fit?
- What's a recurring service?
- How do I rebook with a sitter or dog walker?
- How do I tip my sitter and leave a review after a stay?
- How do I know if I booked a service for my pet?
- How do I edit service dates for dog boarding or house sitting?
- How do I edit day care, dog walking, and drop-in requests?
- How do I add another dog to a booking?
- What qualifies as an extenuating circumstance?