- ★ Why am I receiving an error message when I try to pay?
- Where can I find a receipt for my booking?
- When will I be charged for a service?
- What if my sitter cancels a booking?
- How much does it cost to book a sitter or dog walker?
- How do I use coupons, promo codes, and gift cards?
- ★ What does the Rover Guarantee cover for owners?
- ★ What does Rover do to support safety?
- Data Requests from Law Enforcement and Government Authorities
- Why do I book and pay through Rover?
- What is Rover's review policy?
- What is reservation protection?
- Why am I receiving an error message when trying to add my phone number?
- How do I contact Rover Support?
- What web browsers can I use on Rover?
- What is Rover?
- How do I unsubscribe from Rover emails?
- How do I sign up?
- What is GoodPup?
- What are the badges on sitter profiles?
- Where do I find a sitter's contact information?
- What services are offered on Rover?
- How do you evaluate sitters and dog walkers?
- How do I find a sitter or dog walker for my pet?
- ★ How do I modify a booked service?
- ★ How do I contact a pet sitter or dog walker?
- ★ How do I cancel a booking and receive a refund?
- Rover and Bright Horizons Partnership
- How do I view and manage requests from my Rover account?
- Will I receive a refund if I cancel a booking?
- Can I appeal Rover’s decision to deactivate my account?
- Feedback Feature for Sitters
- How do I memorialize my pet's profile?
- What are Rover phone numbers and how do I use them?
- What are favorites and how do I manage them?
- How do I update my phone number?