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How do payments and rates work for a recurring service?

Getting paid for a recurring service

In order to get paid, you must send a Rover Card on the day of service. Once you successfully send your client a Rover Card, you'll receive payment on Tuesday of the following week.

If you forgot to send a Rover Card, you’ll see the service listed as Incomplete in the Rover app. Tap Review, then indicate whether you provided service for that day.

If you or your client need to cancel a single service for this week or any upcoming week, you can do it from the Rover app. This article explains how to cancel.

Rates for a recurring service

Rates for a recurring service are based on the rates you set at the time of the initial booking. This means the rates are essentially locked in once you book with a client.

For example, if a recurring booking falls on holiday dates, or if you update your profile rates, the rates won't change for that recurring booking. If you want a recurring service to reflect new rates you've set, you can:

  • Modify the price of the booking.
  • End the recurring booking and start a new one with your client.