Inbox Help
Should I request reviews from my clients?

It’s a great idea to encourage clients to leave a review after working with you. Reviews are important because:

  • They’re displayed on your public sitter profile. 

  • Maintaining a high star rating lets potential clients know that pet parents—and their dogs—love working with you.

  • They help build trust between you and a potential new client.

How clients leave reviews

After your first booking has ended, your client will automatically receive an email from Rover asking them to leave a review.

You can also encourage clients to leave reviews by messaging them directly. We recommend being kind, gracious, and brief in your message—you could say something like, “I loved watching Fido! If he had as much fun as I did, would you mind leaving me a review?”

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