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How do I submit a background check?

Pet parents want to know that their dog will be safe while in the care of a sitter. That's why all pet sitters and dog walkers who list their services on Rover complete a Sterling background check.

Sterling—a third-party provider—will confirm information such as your citizenship and social security number as well as your driving record and criminal history. Your credit history and score are not included in the background review.

Before you get started, have the following information ready:

  • Current full legal name including middle name
  • Two government-issued IDs

Note: The information you provide for a background check will remain strictly confidential. 

To begin your general background check, follow this link or select Background Check from your profile.

Next steps

Sterling will send you an email as soon as the results are available. You'll also receive an email to confirm the information from your background check.

If you pass, you’ll earn a Background Check badge for your Rover sitter profile. This badge 
(displayed below) shows potential clients your commitment to earning their trust.

To learn more about Sterling background checks, email Sterling customer support at econsentsupport@sterlingcheck.com

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