Inbox Help

What are holiday rates and how do I manage them?

Holidays are a busy time for everyone, sitters and pet parents alike. That’s why you have the ability to raise your rates for services throughout the holiday season. 

In this article, we’ll cover the following topics:

Holiday dates for 2020

How holiday rates work

Strategies for setting holiday rates

 

Holiday dates for 2020

Holiday 2020 dates
Family Day February 14th - February 17th
Good Friday and Easter April 10th - April 13th
Victoria Day May 15th - May 18th
Canada Day July 1st
Civic Holiday July 31st - August 3rd
Labour Day September 4th - September 7th
Thanksgiving October 9th - October 12th
Christmas and New Year's Day December 20 - January 1st

 

How holiday rates work 

If a booking includes dates within a holiday period, your holiday rates will be applied to the first dog in the booking for the entire booking.

For example,  let's say you receive a house sitting request from December 28 - January 3 for two dogs. Since the booking partially overlaps with the December 20 - January 1 holiday period, the holiday rate would apply to the first dog for all 6 nights.

For more information about managing/enabling add-on rates, visit this article.

Tip: You can also set a custom price for specific clients during the holiday season by editing the booking request. For step-by-step instructions on how to do this, check out this article. 

Strategies for setting holiday rates

  • Check out the holiday pricing of other sitters in your area to help you determine what your holiday rate should be.

  • We’ve noticed that generally, sitters tend to set their holiday rates 10-20% above their standard rates.

  • Apply holiday rates when they make sense for your business. If you notice different trends or spikes in demand during other holidays that Rover hasn't listed above, you're welcome to apply holiday rates for those periods.

  • If you don't want to set a holiday rate, simply leave the rate blank and Rover will use your normal service rate for holiday bookings instead.
Was this article helpful?
out of found this helpful
Thank you for your feedback!