Inbox Help

How do I add, edit, or remove a pet profile?

Dog profiles allow you to provide vital care information to your sitter, like vet contact information, daily care instructions, and your dog's habits. This is the best way to ensure that your dog has a safe and happy time while you're away. Make sure you completely fill out your dog's profile to set your sitter up for success during the stay.

Create a detailed profile

Adding a new dog profile

Updating your dog's profile

Deleting a dog profile

 

Create a Detailed Profile

It’s always better to be more detailed. Getting specific helps your sitter or dog walker understand your dog’s needs before and during their time together.

Vague: Buddy sometimes has a hard time when I’m away.

Detailed: Buddy has separation anxiety, however his anti-anxiety wrap helps to calm him.

 

How do I add a new dog to my account?

1. Navigate to your Dashboard or Profile by selecting your name in the upper right corner of the screen.



2. Select Add pet from your Dashboard or Profile.

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3. Fill out your dog’s profile and be sure to add photos!

Rover Tip: The more detailed your dog's profile is, the better your Rover sitter or dog walker will understand your dog's needs—that means a better booking for everyone.

4. Select Save. You’re all set!

 

How do I update my dog’s profile?

1. Sign in to your Rover account. Access your Profile by selecting your name in the upper right corner of the page. Select Profile.



2. Select the Edit link below your dog’s name.

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3. Fill out your dog's profile and upload photos. Here’s where you can tell sitters if your dog is spayed/neutered, obsessed with squirrels, if they get along well with other dogs, and also share important information like their vet’s phone number and specific care instructions.

4. Select Save. You’re all set!

 

How can I delete a dog profile?

If you need to delete your dog's profile, follow these steps on a computer:

1. Follow steps 1 and 2 above.

2. Scroll to the bottom of your dog's profile and select Remove profile.

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